Communication is a very important factor in making the workplace a productive, efficient and enjoyable environment.

Open communication and using the right tactics when speaking with your clients and co-workers can make any situation easier to get through, keeps everyone informed and ensures that no one is left out of the loop. Lacking communication between company and client or between co-workers can cause many problems. Issues with a lapse in contact can result in projects taking longer to be finished, as well as the client feeling like their needs are not being met. These issues can turn the smallest problems into complete chaos.

Exceptional communication skills can help in all aspects of the work environment, from sales and client issues to internal issues that everyone faces at some point in their career. There is no doubt in order to have a successful business and a smooth running operation, communication is a necessity.

Take a look at this article that reviews more about just how important communication can really be and why.

http://www.livestrong.com/article/104296-effective-communication-coworkers